If you are not satisfied with your purchase, you may return unworn merchandise with all tags attached and in original condition, within 60 days of delivery date for an exchange or refund. Due to hygienic reasons, all opened and/or worn underwear and face masks will not be accepted for return or refund.
Please send your return via a traceable method to:Essential Apparel
Credits will be issued in the same manner as payment was made.
Your return will be processed in 1-3 days after receiving it and your original form of payment will be refunded.
Initial shipping fees as well as return and exchange shipping costs are not refundable.
In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately.